Last Updated: December 28, 2024
Welcome to Siya's Privacy Policy. Your privacy is fundamental to us.
- Siya is an AI-powered therapy application that prioritizes your mental well-being and privacy
- We collect minimal personal information: just what's needed to provide our services
- Your conversations are processed securely through our AI systems
- You control your data: delete it anytime through the app
- We use industry-standard security measures to protect your information
- We're transparent about data processing and your privacy rights
This summary is just an overview. Please read the full policy below for comprehensive details.
Siya ("we," "our," or "us") provides AI-powered therapy services through our mobile and web applications. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services ("Services").
- Account information: email address, name, and age
- Conversation data: messages you exchange with our AI system
- Payment information: processed through secure payment providers
- Device information: device type, operating system, and unique identifiers
- Usage data: how you interact with our application
- Technical data: IP address, browser type, and access times
When you use our voice chat feature:
- We collect audio recordings only when you actively choose to record a voice message
- Audio recordings are:
- Temporarily stored on your device
- Processed securely through our AI systems for conversation purposes
- Automatically deleted from your device after processing
- Never used for any purpose other than processing your therapy conversations
- Not shared with third parties except for necessary AI processing
You can:
- Choose to use text mode instead of voice mode at any time
- See when audio recording is active through clear UI indicators
- Control when to start and stop recordings
- Request deletion of any stored audio data through support@talktosiya.com
We use your information to:
- Provide and improve our AI therapy services
- Process your payments
- Maintain and optimize our application
- Communicate important updates
- Ensure security and prevent fraud
- Comply with legal obligations
We implement industry-standard security measures to protect your data. While no online service is 100% secure, we use encryption, access controls, and regular security assessments to protect your information.
We share your information only with:
- Service providers who help operate our application
- Payment processors for handling transactions
- AI service providers for processing conversations
- Legal authorities when required by law
We never sell your personal information to third parties.
You have the right to:
- Access your personal information
- Correct inaccurate data
- Delete your account and data
- Export your information
- Opt-out of marketing communications
- Withdraw consent at any time
To exercise these rights, use the relevant features in the app or contact support@talktosiya.com.
If you're in the European Economic Area, you have additional rights under GDPR:
- Right to object to processing
- Right to data portability
- Right to lodge a complaint with supervisory authorities
- Right to restrict processing
Legal bases for processing:
- Contract performance
- Legal obligations
- Legitimate interests
- Consent
California residents have specific rights under the CCPA:
- Right to know what personal information is collected
- Right to know if personal information is sold or disclosed
- Right to say no to the sale of personal information
- Right to access personal information
- Right to request deletion
- Right to equal service and price
We may transfer your data internationally to provide our services. When we do, we ensure appropriate safeguards are in place through:
- Standard contractual clauses
- Adequate privacy protection measures
- Compliance with applicable data protection laws
Our services are not intended for users under 13 years of age. We do not knowingly collect information from children under 13. If we learn we have collected such information, we will delete it immediately.
We use essential cookies and similar technologies to:
- Keep you logged in
- Remember your preferences
- Understand how you use our service
- Improve our application
We may update this policy periodically. We'll notify you of significant changes by:
- Posting updates on our website
- Sending you an email
- Showing an in-app notification
We retain your data only as long as necessary to provide our services or comply with legal obligations. You can request deletion of your data at any time through the app.
For any questions about this Privacy Policy or our privacy practices:
- Email: support@talktosiya.com
- Website: talktosiya.com
We comply with applicable data protection laws including:
- General Data Protection Regulation (GDPR)
- California Consumer Privacy Act (CCPA)
- Personal Data Protection Bill (India)
- Other applicable state and federal laws
Any disputes regarding privacy will be governed by the laws of India, without regard to conflicts of law principles.
This Privacy Policy was last updated on December 28, 2024.