TERMS OF SERVICE

PLEASE READ THESE TERMS OF SERVICE ("TERMS") CAREFULLY BEFORE USING SIYA.

1. INTRODUCTION

These Terms of Service govern your use of Siya (the "App"), including all related services, features, content, and applications operated by Siya ("we," "us," or "our"). By accessing or using the App, you agree to be bound by these Terms. If you disagree with any part of these Terms, do not use the App.

2. IMPORTANT HEALTH DISCLAIMER

3. ELIGIBILITY AND REGISTRATION

3.1 Age Requirements

• You must be at least 13 years old to use the App
• Users under 18 must have parental/guardian consent

3.2 Account Creation

• You must provide accurate, current, and complete information
• You are responsible for maintaining account confidentiality
• You must notify us immediately of any unauthorized access

4. ACCEPTABLE USE

4.1 You agree to:

• Use the App responsibly and legally
• Maintain appropriate boundaries with the AI system
• Report any inappropriate AI responses
• Protect your account credentials

4.2 You agree NOT to:

• Use the App for emergency mental health situations
• Share illegal or harmful content
• Attempt to manipulate or deceive the AI system
• Access other users' accounts
• Reverse engineer or extract the App's source code
• Use automated systems to access the App
• Violate any applicable laws or regulations

5. SUBSCRIPTION AND PAYMENTS

5.1 Payment Terms

• Subscription fees are charged according to your selected plan
• All payments are processed through authorized payment providers
• Prices are subject to change with notice

5.2 Automatic Renewal

• Subscriptions automatically renew unless cancelled
• You can cancel renewal through your account settings
• No refunds for partial subscription periods

5.3 Refunds

• Refund policies follow platform guidelines (App Store/Google Play)
• Contact support@talktosiya.com for refund requests

6. PRIVACY AND DATA

6.1 Data Collection

• We collect and process data as described in our Privacy Policy
• Your conversations with the AI are processed securely
• You control your data and can request deletion

6.2 Data Security

• We implement industry-standard security measures
• You are responsible for maintaining your account security
• Report any security concerns immediately

7. INTELLECTUAL PROPERTY

7.1 Ownership

• The App, including all content and features, is our property
• You receive a limited license to use the App
• No rights are transferred to you

7.2 User Content

• You retain rights to content you create
• You grant us license to use your content to provide services
• We may remove inappropriate content

8. DISCLAIMERS AND LIMITATIONS

8.1 Service Availability

• The App is provided "as is" and "as available"
• We do not guarantee uninterrupted service
• We may modify or discontinue features

8.2 Liability Limitations

We are not liable for:

• Personal injury or emotional distress
• Loss of data or privacy breaches
• Indirect or consequential damages
• Service interruptions or modifications

9. TERMINATION

9.1 Account Termination

• You may terminate your account at any time
• We may terminate accounts for Terms violations
• We may suspend services without notice

9.2 Effect of Termination

• Paid subscriptions end at period completion
• You can export your data before termination
• Certain Terms survive termination

10. CHANGES TO TERMS

• We may modify these Terms at any time
• Changes are effective upon posting
• Continued use constitutes acceptance
• Material changes will be notified in advance

11. GOVERNING LAW AND DISPUTES

11.1 Governing Law

• These Terms are governed by Indian law
• Disputes are subject to exclusive jurisdiction of Indian courts

11.2 Dispute Resolution

• Informal resolution attempted first
• Mandatory arbitration for unresolved disputes
• Class action waiver

12. CONTACT INFORMATION

For questions about these Terms:

• Email: support@talktosiya.com
• Website: talktosiya.com

13. SEVERABILITY

If any provision of these Terms is found unenforceable, other provisions remain in effect.

14. ENTIRE AGREEMENT

These Terms, Privacy Policy, and any additional terms constitute the entire agreement between you and Siya.

By using Siya, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.